Missed Call Check

The Validate Phone process confirms the accuracy and legitimacy of a user's phone number by sending a missed call. The call disconnects immediately, verifying that the number is valid and active without needing the user to answer.

1 Go to Workspace > Workflows, and click on the flow created for Validate Phone. If you need understanding in creating a workflow, refer to the step-by-step guide here.

2 Hover over the plus (+) symbol and select Workflow. From the list, click Validate Phone to add it.

3 Click on the newly added workflow, then select the General tab to customize your preferences.

Manage General

(*) Indicates an action to be mandatory.

Name	Description
Display Name*	Set a name to the workflow for easy identification.
Description	Summarize the purpose and functionality of this workflow module.
Enable	This toggle is enabled by default. When enabled, the particular workflow module begins its execution. Conversely, if disabled, the workflow module remains inactive and won't proceed.
Skip	Allows the user to skip this specific workflow module during execution. When selected, it provides an option to bypass the particular workflow without affecting other modules in the sequence.
Rule	This determines the criteria for triggering the particular workflow module. When the selected rule is evaluated, and is satisfied, the workflow proceeds as provided. If not, the workflow will not be executed. Note: If no rules are set, the workflow defaults to its standard action without any rule. For more information about the rules, refer here.

4 Then, click on the Configs tab to set the necessary configurations. When configuring the Verification Type, by default NUMBER_VALIDATION is set, but there are two types available: NUMBER_VALIDATION and MISSED_CALL.

5 Choose MISSED_CALL for Verification Type.

Manage Configs

Name	Description
Call Sender	By default, all SMS are sent through the default SMS Provider configured for the system. If you prefer to use your own sms provider, instructions on how to configure this can be found here.

6 After you've configured everything needed, click on the SAVE button.

7 Proceed to attach the workflow to the relevant application for execution. Refer to instructions on how to attach a workflow to an application here.

How it Works

1 Launch Postman or your preferred API tool and execute the flow by configuring the suitable Method, URL, and Body settings. If you're seeking guidance on how to perform these actions, see here.

2 Upon initiating the API call, a verification request will be sent to your configured Verification Way settings.

3 Based on the request, execute the flow in an incognito browser and follow the prompts to complete the verification process.

4 Begin by providing the Phone Number and click on Submit.

5 You will receive a missed call on the phone number you provided.

6 The verification process will be completed once the phone number is confirmed as valid.

If "force onboarding" is enabled in the API request, all users, regardless of status, will be directed to the onboarding flow first, followed by the verification flow if configured.

7 The response can differ depending on the chosen Verification Way and Notification Way configurations. To know more, see here.

8 Here is a sample response for Validate Phone:

{
    "workflow": "verification",
    "request_id": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxx",
    "user_id": "mark@gmail.com",
    "valid_phone_no": "7xxxxxxxxxx",
   "phone_no_valid_verified": "true",
   "phone_no_valid_verified_at": "1723200738"
}